![]() ![]() I've included a link to instructions for that, too. Typically in an iMac, the power button is located at the bottom left corner, rear panel of the monitor. You also might want to just do a fresh install of the whole operating system. To force reboot a Mac listed here, the user needs to reach the back and find the physical power button. I have included a link to an Apple article explaining how to do so below. This might take 10 seconds or more just keep holding the button. If these instructions don't work, you should next try to boot into safe mode. To force shut down your Mac, press and hold the power button until the screen goes black. Here, click the option that says Force Quit (it appears as Force Quit Chrome in screenshots), make sure Google Chrome is selected, then click Force Quit. To force quit Chrome, click the Apple logo in the Menu bar while you’re in the browser. If your MacBook Air is not one of the ones that have been recalled, you might want to check out the article that I've provided a link to below about how to solve performance issues with Mavericks. How to find background tasks on Mac: Force Quit Applications. If the Chrome browser is stuck, try force quitting out. If your computer has really gone rogue, you may have to hold this 3-key-combination down for a few seconds until you hear your Mac power down. These three keys will do the same thing as the power button. Notice that this even works for quitting Finder which is the main file. Then just select the applications you want to close and click Force Quit. Press the Command+Option+Esc keys together to bring up the Force Quit window. ![]() CONTROL + OPTION + EJECT (a key located above the Delete key, next to F12). The closest equivalent to Ctrl-Alt-Delete on a Mac is the keyboard shortcut +Option+Esc. If your system is affected, you should make a backup of your system using Time Machine or other backup methods as soon as possible, and visit an Apple Retail Store for service. This option uses the holy 3-key-trifecta to restart your Macbook. These models were sold between June 2012 and June 2013. Recently Apple has recalled MacBook Air models because of faulty Flash storage drives. When did you purchase your MacBook Air? I have reason to believe that it is a MacBook Air affected by the recall. It seems like this is a hardware issue because unchecking the box did not correct the problem. I'm sorry my last post failed to solve your problem. Why my Mac won't shut down If your Mac or MacBook won't shut down when you use the > Shut Down from the Apple menu and the only way you close the machine down is to press the power button on your Mac, then perform both an SMC and an NVRAM reset to clear out the root problem.
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